Shipping & Returns
Shipping
All products ship from our workshop in the continental United States.
- Standard shipping: 5–10 business days
- Raised beds and large items: ship via freight; delivery times vary by location
- Free shipping on orders over $200
- Tracking provided for all orders
Products ship flat-packed with pre-drilled holes and all hardware included. Assembly typically takes 15–30 minutes with a drill.
Returns
- Returns accepted within 30 days of delivery
- Items must be unused and in original packaging
- Buyer is responsible for return shipping on standard returns
- Damaged or defective items are replaced at no cost — contact us with photos
Custom orders
Custom-sized products are built to order and are non-returnable. We'll confirm all specifications before production begins. If there's a defect in materials or craftsmanship, we'll replace it.
Questions?
Get in touch — we're happy to help with shipping estimates, delivery timelines, or return logistics.